Author Archives: Matt Lundstrom

About Matt Lundstrom

Matt Lundstrom is the Founder and CEO of GlowHost.com, Inc

You’ve Helped GlowHost Spread Some Holiday Cheer

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Just wanted to drop in and remind everyone that this is the time of year for giving, but giving does not just stop at the holiday season. People all over the world, every day are in need, and as a GlowHost customer, a portion of the money you spend with us makes it’s way to those very people.

I strongly believe that education, even a basic one, can curb some of the most important problems facing the world today. If you teach someone how to make their own food, isn’t it better than sending them food for the day? If you teach them that being oppressed should not be a normal part of life, and give them a voice by showing them how computers can work to do all sorts of amazing things like quash oppressive regimes, further one’s own education, create jobs and companies, shouldn’t we do it? You can’t learn without school supplies or books, and as a GlowHost customer, you’ve brought all of these things to people in need.

oxfam This year you helped us to donate products and services necessary to solve these difficult problems. Most of these products and services are offered by Oxfam America Unwrapped, an international collaboration of 17 different organizations working in approximately 90 countries worldwide.

scholarship-america-logoYou’ve also helped us contribute to Scholarship America’s “Dollars for Scholars” program. Dollars for Scholars is able to help make postsecondary education possible to those who may not otherwise have received it,  So go on, pat yourself on the back…your hosting dollars made a difference in the lives of many people this year!

As a GlowHost customer, you can proudly say….

How GlowHost Customers Helped Charity
Happy Holidays Everyone!

PS if you know of a new charity in need of hosting, please see this blog post.

GlowHost Employee Divulges Insider Information

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The other day I was reading through the normal 500-1000 emails that I get every day (no joke), and came across one that I have never seen the likes of before.GlowHost Insider

This email came from one of my team members, and he said he had a review of GlowHost, but he did not know where or how to post it.

When I heard this, I immediately assumed that a customer had taken the time to review GlowHost, and I suggested to this team member that he contact this customer to thank them for taking the time to review us, and to also ask the customer if they wouldn’t mind posting their review on an appropriate site where members of the general public could read it. You see, our customers often send in some sort of testimonial at our helpdesk or via email, but that means only our team can see them. Sure, that makes us warm and fuzzy inside, but….

Reviews out on the Internet where the general public can see them helps to bring us new customers, so this seemed like the normal approach for dealing with the situation. The question I was asking myself was, “He already knows what to do with customer reviews, so why he was asking me?”

I asked him the same question and he said, “Matt, this is a review of GlowHost, by me,” and “it’s kind of a review, but kind of not.” Needless to say, it took me by surprise because I have never had a review of the company from a staff member’s perspective, and I have to say, just the thought of reading it made me a little nervous…
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