Category Archives: Web Hosting For Beginners

The Difference Between Monthly Transfer and Bandwidth

monthly

You’ve already pulled out all your hair trying to design the perfect website. Now, you must find a cheap web hosting company. You’ve done your research and chosen the best web hosting company for your site, but they’re asking you technical questions about monthly transfer and bandwidth. Do you know the difference between the two? Do you know which one will best support your website?

Be sure to read about the difference between bandwidth and speed. It will help increase your knowledge, but as for now, let’s go a step further and look at monthly transfer and monthly bandwidth. They may seem like the same thing, but that couldn’t be further from the truth.

What is bandwidth?

In it’s purest form, the true definition of bandwidth is most easily defined as the amount of data that can be transferred from one place to another at a given moment. Let’s break that down a bit. Currently, megabits per second, or Mbps, most commonly measure bandwidth. Therefore, bandwidth tells how much data CAN travel from Point A to Point B in a second, but not necessarily how much data WILL travel.

Keep in mind, bandwidth isn’t the same as speed, but it does contribute to the speed of a webpage loading. It merely describes the amount of data that can travel together. For example, let’s consider lines at an amusement park. Some amusement park lines are single-lane and other lines offer six lanes. At the same second in the single-lane ride, one person can travel from Point A to Point B. In the six-lane line, six people can do the same. The six-lane line has a higher bandwidth.

Unfortunately, in the world of shared hosting, a precedent was set many years ago which co-mingled the definition of “bandwidth” with “data transfer” and the hosting industry never looked back. In other words, many shared hosting plans and control panels refer to “monthly bandwidth” when what they really should be advertising is “monthly transfer.” These terms typically  convey the same meaning when the discussion involves shared hosting. It is possible that someday that will change.

Memory and storage

Just as monthly transfer and bandwidth have been misconstrued, the same confusion occurs with the terms, memory and storage. When your computer runs out of room and you can no longer add files, leads to a common misconception. You call up tech support claiming your computer is out of memory. In reality, it is merely the hard drive that is full. I’m going to go out on a limb to blame this result on the rise of smartphones. We are accustomed to miniature computers which happen to have memory cards that run out of memory. The same thing must be true for computers, right? By all means, no. Both cases are wrong, both hard drives and flash drives should be referred to as storage.  As a result, we have a bunch of confused people because of it! Anyways, back to the point…

What is monthly transfer?

How do monthly transfer and bandwidth differ, then? When you break it down, monthly transfer refers to the total amount of data transferred during a given month. Most hosting packages set a limit on how much data transfer to allow in a given month. It doesn’t necessarily mean you can’t transfer more data than your limit, just that you may be suspended, slowed down, or may need to upgrade to a higher level hosting package, depending on your web hosting company’s or other ISP’s rules. Many people witness this every month with their smart phone data plans.

Most plans have monthly transfer limits and will charge you extra or slow your speeds if you exceed your transfer limit. Web hosts typically have similar plans. There are, however, some web hosting plans that offer un-metered and unlimited monthly transfer. For marketing purposes, web-hosting companies word the terms differently. Additionally, each host has their own rules for what this means.

Is anything unlimited

The reality is, there is nothing unlimited in the world of hosting. If you elect these types of plans, other restrictions listed in the Terms of Services, are possible. Make sure you understand the rules for “unlimited” plans before purchasing. Typically, unlimited plans are the lowest level of service one can buy at a shared hosting provider. Try to avoid these packages for anything other than a hobby site and definitely do not use them for business, especially if your business relies on your web site and email to operate. On the other side of the coin, if your business’ web site is more of a brochure type -site, and perfect up-time and performance are not critical, this type of plan might be just fine for your needs.

Comparing monthly transfer and bandwidth

 

As you can see in the above examples, monthly transfer and bandwidth share a connection while remaining independently unique. How do you know what your website needs? You have to evaluate what you plan to do with your website. Websites that move a lot of data at a time (high bandwidth clients) probably want to get a web hosting plan with a high monthly transfer limit as well. These websites include, although not limited to, websites that stream video, have popular forums, or host image galleries. These kinds of websites transfer a lot of data at a time. If you have a low-trafficked, informational blog set up for clients without photos or videos (low bandwidth), you probably would want to consider something with a lower monthly transfer limit.

You might even qualify for an unmetered or unlimited plan if you are not using the hosting package to store your entire life’s video and MP3 collection. Remember, as your usage increases and your demand for higher reliability increases, you can always upgrade to a package with a higher level of speed, transfer, service level and up-time guarantee. Perhaps unlimited or shared hosting isn’t cutting it for you. There are many great alternative options available to you before you become the next Amazon of the world.

If you have questions about how much monthly transfer and bandwidth you need, it is good to ask your current web host what kind of usage you have been using historically.  Are you just starting out? Start with an entry level plan, because traffic almost never happens over night. This will allow you to upgrade as your site becomes more popular and more profitable.  If you have more questions, feel free to contact us, and we’ll help you select a plan that’s right for you.

No! Bandwidth and Speed are NOT the Same Thing

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When shopping around for the best web hosting company, you often hear the terms bandwidth and speed. Sometimes all the technological jargon gets thrown around so much it loses its meaning. If you don’t do your research you may end up with too much or not enough of one or the other.

Have you ever played the game “Telephone?” You tell a person a short phrase. Then, each person is required to whisper what he heard to the next with the final person saying it aloud. What starts out as “The dog is brown and black”, ends up like “A cog is round and flat.” The same can happen when people talk about bandwidth and speed, especially when the FCC uses them interchangeably.

No, bandwidth and speed are not the same thing, now take a look at how they are different.

Bandwidth

Bandwidth has nothing to do with speed; rather, it has everything to do with capacity. The simple definition for bandwidth refers to the amount of transferred data from Point A to Point B at a given time. Many people believe that their website speed increases as they increase the bandwidth. While bandwidth may be part of a larger problem that affects website speed, increasing your bandwidth does not necessarily mean your website speed is going up too. For a tangible example, let’s look at a pack mule. One pack mule, let’s call her Sandy, can carry five duffel bags from Texas to Mexico while another mule, Bessie, can carry ten. Bessie has a higher “bandwidth”, however, she takes one hour longer to get to Mexico. Thus, a higher bandwidth does not necessarily mean a faster speed.

Speed

Now that we have looked at bandwidth, let’s take a closer look at website speed. Internet or website speed is pretty much what it sounds like: how quickly information travels from Point A to Point B. Speed measures in Megabits per second (Mbps) or often referred to as “Megs”. Speed, the number one factor that determines if people will visit and stay on your website. Studies show that the longer a user has to wait for a page to load, the more likely they will ditch the site and search for something else.

How they interact

Now that we have a better understanding of what bandwidth and internet speed are independently, let’s now see how they work together. Back to our pack mule example, we expand on it. For instance, we need to move twenty duffel bags from Texas to Mexico. As stated before, Sandy’s “bandwidth” is five duffel bags, and Bessie’s “bandwidth” is twenty. Now, let’s say Sandy’s “speed” is one hour while Bessie’s “speed” is two hours. Simple mathematics can help us see how bandwidth and speed interact. Let me draw it out for you so it is easier to reference:

Sandy:
Bandwidth = 5 Bags
Speed = 1 hour

Bessie:
Bandwidth = 10 Bags
Speed = 2 hours

It will take Sandy four trips to move all twenty duffel bags, making her speed a total of four hours. Bessie can move all the duffel bags in two trips totaling two hours. In our example, the higher bandwidth does equal a faster speed to move all the duffel bags. In the example, substitute the duffel bags with amount of data, and the hours with megabits per second, and you can see how bandwidth and speed interact.

It’s important that you evaluate your website needs in order to decide how much bandwidth and speed you will need. If you have videos or games that require more data for high quality streaming, you may need more bandwidth than a website that just contains text. Work along side your web hosting company to determine the best ratio of bandwidth to speed for your website. GlowHost offers some of the largest bandwidth allocations available in the industry, all ports (that’s the bandwidth part!) on our network run at least 1 Gbps with capacity to supply well over 100 terabytes of monthly transfer, and future plans include 10 Gbps ports even on our entry-level shared hosting accounts.

Three Mistakes People Make When Shopping for Web Hosting

When you decide to create a website, one of the biggest decisions you will make is who will host your site. If you aren’t up on the latest web hosting lingo, you may feel like you’re in over your head. While you sort through all the information out there, keep in mind the three most common mistakes people make when shopping for web hosting.

Tunnel vision – purchasing based on price only

One of the biggest mistakes you could make when shopping for a web hosting service is to only focus on getting a low price. There are several free options for web hosting, however, these free options come with limitations. They might limit bandwidth, they might place advertisements on your website, they might have poor reliability or poor customer service.

mistakes when shopping for web hosting

Tunnel vision for price can be harmful.

You may see web hosts offering “unlimited” something or other. There is no such thing as unlimited – everything has a price and you nor your host can go to the electronics store and buy an unlimited hard drive. If you don’t have to pay for something, you will have to trade for it. This might mean you have to offer ad space to the web host’s affiliates, or that you have to share server space with so many other clients that your website runs slower than a more expensive hosting solution.  At GlowHost the trade-off with the entry-level unlimited plans is that you are only permitted to store files necessary for the web site to display properly compared to the traditional plans we offer which allow you to use your space for whatever you wish, like backups of your personal music collection or enormous photo and video archives.  Don’t fall victim to the ads that boast free or ultra-cheap web hosting service without checking them out in detail, and check the FAQ or Terms of Service as to what exactly “unlimited” means as each host treats these plans differently.

Bypassing client reviews

With any product or service, it is a good idea to check the reviews. Anyone can create a flashy ad, but a customer review will tell the truth. There are several sites that offer safe and honest reviews. WebHosting Talk is an excellent place to read web hosting reviews, and to ask any questions you might have. You can also run a search like “GlowHost Review” on google to get a good idea of a host’s performance.

Another mistake you could make is searching for “Top Web Hosting Companies.” Many of these lists are created by companies that get a kickback from the web hosting companies. For example, the person or company creating the list often awards the top spots to web hosts that give the most money to that particular “Top Site.” Try to find reviews from real people who aren’t getting anything out of leaving a good review.

Forgetting to test customer service

While you hope to choose a web hosting company that can offer you perfect web hosting, you will most likely need to contact customer service eventually. Whether your website crashed because you didn’t anticipate a rush to your site and didn’t get enough bandwidth, or because a plug-in you use isn’t working properly, you need to be able to reach a web host’s customer service.

mistakes made when shopping for web hosting

Make sure customer service is efficient and effective.

If you sell product on your site, having customer service that only works 9-5, Monday-Friday could cost you lots of money if your site crashes during non-business hours. You also want a company that offers customer service you can understand. Language barriers can cause a major disaster in trying to fix or update your website. At GlowHost we provide knowledgeable customer support 23/7/365 via phone, live chat, email and ticketing.

Before ordering from any host, be sure to contact customer service so that you can get a feel for what it will be like working with them.

These three things could be the difference between a wonderful web hosting experience and one that you can’t even laugh about ten years from now. Do your due diligence and don’t make these all too common mistakes!